Visuel Choosing the Right CMMS
02 Feb 2022

Choosing the Right CMMS

Maintenance Service Provider: Why Choose a CMMS?

Choosing a CMMS (Computerized Maintenance Management System) offers genuine advantages to maintenance service providers in the everyday management of their maintenance contracts and service calls. Over time, the CMMS helps you improve your efficiency and service quality for enhanced productivity. There are many benefits to implementing such a system:

  • Data centralization
  • Knowledge sharing
  • Traceability of maintenance tasks
  • Time savings
  • Improved client relations
  • Optimized internal organization

The time savings produced by CMMS use will help redistribute the workload, thus improving technicians’ productivity and the quality of service provided to clients.

How to Choose the Right CMMS

Plusieurs critères sont à prendre en considération dans le choix d’un logiciel de GMAO :

  • Interoperability: the tool must be able to interface with the software already in use within the company
  • Ergonomic design: the tool must be intuitive, quick and easy to learn
  • Simplicity: the CMMS must help streamline all the organization processes involved in maintenance and construction
  • Sharing: cloud solutions are efficient because they allow you to centralize all the data within a single environment, shared by multiple users, with no need to install software
  • Mobility: a mobile app for technicians means all the data they need for service calls is within easy reach
  • Availability: the platform must be accessible any time, anywhere, as is the case with cloud technology
  • Security: the technology must provide maximum security, especially for data storage

How to Determine Your Must-Have Features

To find the most suitable CMMS tool for your company’s structure, creating a spec sheet listing all the essential features aids in decision-making. It is also vital that you list all the software already in use, in order to check compatibility.
Among the major features are:

  • Management of P1, P2, P3, and P4 maintenance contracts
  • Planning of preventive & corrective service calls
  • Property database management: sites, buildings, facilities
  • Production of activity reports
  • Support for technical teams in the field
  • Production of estimates
  • Optimization of buildings’ energy efficiency
  • Invoicing and collections
  • Estimate follow-up and approval
  • Subcontracting management

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